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Larry5
Posts: 1
Registered: ‎01-24-2010

Cordless Desktop EX100 - won't wake up computer from sleep mode

We just connected the EX100 and it works great while the computer is "awake". Once computer goes into sleep mode, both mouse and keyboard are unresponsive and won't "wake up" the computer. Pressing the "connect" button on the USB receiver, mouse and keyboard have no effect. Are there typical system settings (HP desktop) to make sure the USB ports dont' go to sleep as well (stay active)? Options on the mouse/keyboard device settings to allow them to wake the computer up? This isn't an issue with the wired (non-USB) mouse and keyboard.

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Fangarr
Posts: 1
Registered: ‎02-07-2010

Re: Cordless Desktop EX100 - won't wake up computer from sleep mode

I am having the same problem except I have the keyboard & mouse hooked up via the PS2 ports instead of USB.

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hagit
Posts: 1
Registered: ‎04-08-2010

Re: Cordless Desktop EX100 - won't wake up computer from sleep mode

did you get an answer for the "awake" from "sleep" ex100?

(i have the same problem...)

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lyallp
Posts: 3
Registered: ‎03-14-2010

Re: Cordless Desktop EX100 - won't wake up computer from sleep mode

I too am looking for an answer to this.

 

Brand spanking new keyboard, computer, Windows 7 64bit. Installed only today, new batteries.

 

Computer went to sleep and could not get it to respond to either keyboard or mouse.