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lynbib
Posts: 1
Registered: ‎06-23-2009
0

Cordless Desktop Wave Mouse Problems

The keyboard to the set is working great!! BUT the mouse refuses to work.  The light on top of the mouse stays red and is blinking.  I have tried new batteries, but he response is the same.  The green power light on the bottom of the mouse is on and flashing also..  I have had to go back to my mouse with cord.  Am I doing installation wrong or is the mouse a goner?  :smileywink:

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CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: Cordless Desktop Wave Mouse Problems

Hi:smileyhappy:,

 

Assuming the batteries were inserted in the correct position, this would indicate the possibility of a hardware defect. As this is covered by the warranty, your best option would be to contact Customer Support  for further assistance (and possible warranty replacement).