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ryniek
Posts: 14
Registered: ‎04-29-2010
0

Cordless Desktop Wave Pro keyboard frequently doesn't respond after Windows reboot

Always after Windows reboot, i get the same problem: the wireless keyboard doesn't respond - doesn't matter what key i type, it doesn't work. It must be the fault of USB receiver driver and i even found temporary solution for this problem -> here it is but it's still unsatisfactory.

 

The main question is: why this happens?

Is it really USB receiver driver fault or maybe the BIOS fault (too old version - mobo Gigabyte version GA-945PL-DS3 rev. 2.0 with BIOS version F4 from 28/05/2007)? Did someone already found "ultimate" solution for this problem?

 

Cheers

Support Specialist
jam0209
Posts: 226
Registered: ‎03-31-2010
0

Re: Cordless Desktop Wave Pro keyboard frequently doesn't respond after Windows reboot

Hello ryniek,

 

If the keyboard does not work after Windows reboot, you can try the troubleshooting steps below that might solve the issue.

 

  •  Try different USB ports on the computer
  •  Try to refresh the connection between the receiver and the keyboard. To reconnect, turn off the keyboard. Press the reset/connect button on the receiver for a second or two using a paper clip or anything that will fit the pinhole Then turn back on the keyboard.
  • Update the Windows HID driver for the keyboard. To update :

                              - go to Control Panel / System / Device Manager ( Win 7 and Vista )

                              - Control Panel/ System/ Hardware Tab / Device Manager button ( Win XP )

                              - look for the Keyboard from the list of categories

                              - right click on the HID driver and choose update ( automatic update )

 

 

 

 

 jam0209

Support Specialist

      
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