Keyboards and Keyboard/Mice Combo Sets

[fleuriste]

I have a Cordless Desktop Wave keyboard and mouse combo.  On the keyboard the letters on the keys started to wear off within a month of purchase.  After nine months I now only have a couple of letters clearly visible.  Is there a problem with these keytops the same as with G series?  If yes, what solutions are available? 

[hkitching]

Same thing happened to my diNovo Edge. Logitech replaced the keyboard under warranty, but unfortunately the same thing happened to the replacement board. A query to Logitech customer service months ago about whether the second board would be replaced and whether Logitech has solved the issue went unanswered.

[fleuriste]

Thanks hkitching.  I heard they had a bad batch of paint, so maybe I'll change the keyboard and be lucky!

[Jude19]

I have the same problem and they have replaced they keyboard once, which I appreciated, but it has done the same thing.  Is there anything I can do so this won't happen or is it just a poor paint job.

[mjktrash]

This is nothing new to Logitech keyboards (although they may certainly have a notably worse problem than what is typical).

The only Logitech keyboard I've purchased that doesn't have significant key wear is the first cordless set I bought from them many many years ago.  Since then, every keyboard I've purchased, either for myself, my wife, my daughter or several friends have lost most of the paint off of the home row within about a year.

Count that up, there is at least 6 keyboards in that list (multiple keyboards to myself...)

The only reason I've stuck with Logitech is that they have been reasonable about replacing their units (but not great about it...)

There are two things true about Logitech products and you either have to accept them as fact or move on...  You are going to lose your left mouse button after about 12-18 months of use and you will lose the paint off of your keys...

Personally, IMHO, Logitech has this down to an art and is their own special form of planned obsolescence.. .

[jpdemers]

Same experience here with a diNovo Mac edition:  the labels on the keys started wearing off within a few months, and Logitech replaced it after I sent them a photo.  I give props to their customer service for that, but the replacement started losing the labels almost immediately.  (Same keys - mostly the left hand home row.)  I didn't see the point of getting a third one just to watch the same letters fade away, so I live with the problem.  I'm mostly a touch typist, but it's aggravating when I'm entering numeric data.  Because what's left of the "M" looks just like the comma, I often get it wrong when hunting for the latter by eye.

It's a real shame, because aside from this persistent flaw, the keyboard is best I've ever had, and its looks are perfectly matched to the iMac.  I don't know why Logitech doesn't just stock the darned keys -- I'd have no problem paying a buck or two apiece, and there must be lots of customers who'd be happy to do the same.  (Are you listening, Logitech??)

Right now I'm keeping an eye on eBay for a busted or bargain unit that I can cannibalize for parts, but so far no dice.  The darned things are so well-made that busted ones are rare.  If any readers have a busted or junked diNovo, I wanna talk to you!