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TuZZi
Posts: 2
Registered: ‎01-27-2009
0

Cordless MX3000 Laser Recognising Keyboard but not Mouse

Purchased the MX3000 today, and installed it without problems... or so I thought.  At first the keyboard wouldn't connect, but after 7 tries it worked.  The mouse however, hasn't been recognised as the laser mouse, it's been setup as a 3 button (BORING) plain mouse.  I downloaded and installed the newest SetPoint from the website, but that didn't help.

 

Any ideas?  

Support Specialist
CalvinD
Posts: 50
Registered: ‎08-20-2007
0

Re: Cordless MX3000 Laser Recognising Keyboard but not Mouse

Hi TuZZi,

 

Do a hard reset to clear the keyboard and mouse settings and reconnect it back to your computer:

 

• Remove the batteries from the keyboard
• Press the Connect button on the receiver for 10 seconds.
• Press the Connect button on the mouse. 
  (You may need a pencil tip or other small tip to press the connect button.)
• Insert the batteries back into the keyboard.
• Press the Connect button on the receiver.
• Press the Connect button on the keyboard.

 

Thanks.

 

Regards,

CalvinD