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mjshore
Posts: 3
Registered: ‎03-20-2012
0

Hot Keys don't work on my keyboard MX duo.

Hot Keys don't work on my keyboard.  They used to.  Keyboard and mouse are fine otherwise.  New software looks like it's not available for Windows 7 for my product.  The software I have  ignores what I type in or doesn't respond to ^click to set the key.  The keys pick up whatever they want (or nothing).

Retired Logitech Employee / Moderator (Inactive)
Meltech
Posts: 816
Registered: ‎01-11-2010
0

Re: Hot Keys don't work on my keyboard MX duo.

Hello mjshore,

 

Do you have Mouse and Keyboard tab when you open up Setpoint. What version of Setpoint are you running?

 

 

Kind Regards,

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mjshore
Posts: 3
Registered: ‎03-20-2012
0

Re: Hot Keys don't work on my keyboard MX duo.

I don't have Setpoint.  I have Logitech iTouch software ver. 2.22.289.  I have a PC running Windows 7 Home Premium.

Thanks

MichaelKenward
Posts: 2,173
Topics: 15
Solutions: 103
Registered: ‎01-21-2007
0

Re: Hot Keys don't work on my keyboard MX duo.

When you say it doesn't look like there is software available, is that because you have visited the product's support page?

 

If it is case of bin it or fix it, then you could just try retrieving SetPoint and seeing if it will work.

 

You can find versions of most Logitech software going back a decade or so on the FTP site:

 

ftp://ftp.logitech.com//pub/techsupport

 

My guess is that your device is very old. iTouch seems to have disappeared about eight years ago.

 

__________
MK
Just another customer.

M570, Cordless Trackball | Cordless Trackman Wheel | T650 Touchpad
K800, K360, K340 keyboards
QuickCam Pro 9000 | H600 headset
SetPoint Control Centre version: 6.52.74 | Driver version: 5.52.29
Windows 7 Home Premium 64-bit & 32-bit

If you find a solution to your problem, mark it as "solved". This assists people who are looking for help with their problems.

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mjshore
Posts: 3
Registered: ‎03-20-2012
0

Re: Hot Keys don't work on my keyboard MX duo.

Thanks for trying to help.  I tried both versions of Setpoint but neither worked.  I assume that's because they're not designed for Windows 7.

MichaelKenward
Posts: 2,173
Topics: 15
Solutions: 103
Registered: ‎01-21-2007
0

Re: Hot Keys don't work on my keyboard MX duo.

The latest versions of SetPoint are certainly designed to work with Windows 7. That's what I have.

 

Whether or not they will work with older hardware is another matter.

 

 

__________
MK
Just another customer.

M570, Cordless Trackball | Cordless Trackman Wheel | T650 Touchpad
K800, K360, K340 keyboards
QuickCam Pro 9000 | H600 headset
SetPoint Control Centre version: 6.52.74 | Driver version: 5.52.29
Windows 7 Home Premium 64-bit & 32-bit

If you find a solution to your problem, mark it as "solved". This assists people who are looking for help with their problems.