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Lisa68
Posts: 2
Registered: ‎08-14-2011

K520 Wireless Mouse & Keyboard

I have installed the mouse and keyboard and it won't work.  My old mouse and keyboard works, but how do I get the new one to work instead?

Retired Logitech Employee / Moderator (Inactive)
j_briggs
Posts: 315
Registered: ‎02-07-2011

Re: K520 Wireless Mouse & Keyboard

[ Edited ]

Hi Lisa68,

 

This issue may be caused by loss of communication with the Logitech Unifying USB receiver. If you have not already please install the setpoint software for your mouse and keyboard set from our website http://www.logitech.com/en-us/433/7305?section=downloads .

 

After installing the software, please follow these steps to run the logitech unifying connection utility.

 

Click on Start > programs > logitech > unifying > Unifying software

 

Follow the prompts in the on screen connection utility to re-pair your mouse and keyboard.

 

Regards,

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mtshus
Posts: 1
Registered: ‎12-15-2012

Re: K520 Wireless Mouse & Keyboard

How do I load the software to a PS3 ... and would it be 32 or 64 bits.   Also my keyboard as an install spot next to the batteries and I'm not sure what goes there?  What do I place in the USB of my PS3 to communicate w/K520?

 

Thanx!

Support Specialist ★★★★
Vanessa1031
Posts: 5,495
Registered: ‎07-11-2012

Re: K520 Wireless Mouse & Keyboard

Hello mtshus,

 

The Logitech Wireless Combo MK520 is not compatible with game consoles, please check out the following link:

 

Specifications

 

On this link under Specifications, you'll find the System Requirements for this combo, this keyboard is designed to work with computers (desktop and laptop).

 

Best Regards,

Vanessa
Support Specialist


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veterinary
Posts: 1
Registered: ‎01-04-2013

Re: K520 Wireless Mouse & Keyboard

I am unable to reset the keyboard after inserting new batteries.  Mouse is ok. Help please. Maurice

Support Specialist ★★★★
Vanessa1031
Posts: 5,495
Registered: ‎07-11-2012

Re: K520 Wireless Mouse & Keyboard

Hello veterinary,

 

In order for your MK520 Keyboard to work, please check out the following FAQ:

 

My MK520 keyboard and mouse are not working

 

In this case, follow the steps related to the keyboard only and please let me know if the issue gets resolve.

 

Best Regards,

Vanessa
Support Specialist


Support + Download | Contact Support | Manuals | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.