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MJE
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MJE
Posts: 6
Registered: ‎06-27-2011
0

KVM switch problem...

I have two Dell computers, one an Inspiron 32bit Win XP and the other an Optiplex 64bit Win7.  Run-of-the-mill monitor, Westinghouse.  MK520 wireless keyboard/mouse combo from Logitech.  Bridging my two computers is an ioGear GCS632U KVM switch.
 
Both computers recognize the KVM switch, as in, they both can access the keyboard and mouse which are hooked up to the KVM switch.  Curiously though, the wireless-receiver for the keyboard/mouse combo is in the mouse-port of the KVM, not the keyboard-port as some of the ioGear troubleshooting guides suggest.  My problem is, I can't switch between the two computers, as in, press scroll-lock + scroll-lock.  Nothing happens when I do.  As of right now, I have to just have one computer on at a time in order to use the keyboard and mouse, which obviously defeats the purpose of a KVM.  I can't have both on at the same time and simply switch or toggle between the two computers.  I can't imagine the KVM switch isn't compatible with my computers and keyboard/mouse combo since they both acknowledge the keyboard and mouse through the KVM, I just can't toggle between the two computers.

 

Any help for this?!  Please and thanks!

Retired Logitech Employee / Moderator (Inactive)
ebona
Posts: 451
Registered: ‎02-07-2011
0

Re: KVM switch problem...

Hi MJE,

 

We don't actually support using a KVM switch with our products. I have heard of this happening before.

Regards, 

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MJE
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MJE
Posts: 6
Registered: ‎06-27-2011
0

Re: KVM switch problem...

That's it?!  That's your reply?!

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JonMcG
Posts: 1
Registered: ‎04-19-2012
0

Re: KVM switch problem...

I too have this problem with a K260.

I had a USB Logitech keyboard and decided to go wireless. I am therefore very disappointed the keyboard does not accept Screen Lock Screen Lock and as for the reply from Logitech it is almost beyond belief.

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kvmpro2
Posts: 8
Registered: ‎08-11-2012
0

Re: KVM switch problem...

[ Edited ]

The issue is that your kvm switch is based on "keyboard - emulation" for the hotkey control,

And the emulation technolgy is not compatiable with Logitech Unifying Receiver Technology.

 

Please find KVM switch with USB DDM technology - which works with Logitech Unifying Receiver and it's Setpoint/Control Center

software under PC/Mac.

 

 

Logi Nu
Katniss
Posts: 1
Registered: ‎09-30-2012
0

Re: KVM switch problem...

So I have a KVM switch which was working perfectly with my old keyboard.  I decide I want to go wireless.  I see now that the wireless Logitech keyboard does not function with my IOgear.  Ok, I return my Logitech wireless keyboard (which was a hassle) and settle with the thought of having a wired keyboard. I decide I still want to stick with Logitech, because they have that cool illuminated keyboard.  I plug it in my KVM switch, lets see... how does Logitech put it: "This will only work when plugged DIRECTLY into the PC and not to another device.  I give up. 

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DaysFarm
Posts: 1
Registered: ‎11-01-2012
0

Re: KVM switch problem...

I got the same attitude today.  I had a Logitech LX  vthat worked fine with the KVM.  Switched to an MK710 and can not invoke hot keys.  Logitech just lost a customer

 

Also tried a microsoft Desktop 2000 - same problem

 

Logi Nu
MS205
Posts: 2
Registered: ‎11-03-2012
0

Re: KVM switch problem...

Most KVM emulates some standard input devce. No more than 104-key amd 3+scroll mouse, all other functions of input devices cut off by KVM. I saw many KVM and all has same behavior. So it's not problem with your keyboard. More than - some modern USB keuboard with extemded features completely unusable with KVM - KVM expected standard HID-device and can't response keyboard through on-board USB-hub or same. Sad, but nothing to do with this...