02-05-2008 07:28 AM
Solved! Go to Solution.
02-13-2008 11:50 PM - edited 02-13-2008 11:50 PM
03-22-2008 09:02 AM
09-04-2008 03:45 PM
09-16-2008 07:30 PM - edited 09-16-2008 07:32 PM
10-18-2008 12:16 AM
I too have the Logitech Alto Cordless Notebook Stand which I purchase new from a retail outlet (AU) in June 2008. At the same time I also purchased a Logitech Cordless mouse. I have used it without any problems from June until now (Oct 2008 3 1/2 months)
Now I cannot connect stand to laptop. The mouse will work if plugged directly to Laptop I have: pressed connect button many many times checked power supply replaced keyboard batteries & tried to connect using keyboard button tried plugging into every USB port on laptop tried stand not plugged in to power supply has anybody else had success?
Compac Presario C500 / Vista 6.0 home basic
10-18-2008 12:42 AM
Tried a fix posted on "Re: Alto Cordless Experience" by piggbox worked for me
12-06-2008 10:34 AM
I'm thankful for everyone that posted here. I just received my Alto Cordless Keyboard today. Hooked it up and have been fiddling with it to TRY and get it to work for nearly 2 hours! Should have come here earlier instead of trying my own troubleshooting. Anyway, followed the directions and the keyboard would not operate, no matter what order I used to connect the items, nor which USB port I used on my laptop, no matter how many times I'd hit the receiver connect or the keyboard connect, simultaneously, in sequence, reverse sequence, no matter how long I stared sternly at the keyboard and holder and cords, despit replacing brand new batteries with more brand new batteries, and eventually started talking nicely to the keyboard and cords. (By the way, I'm running a Dell XPS M1330 w/ Vista Ultimate.)
After a brief read here, I cautiously extracted the power cord from the notebook holder and presto, the laptop started loading/activating the keyboard driver, the numeric lock light indicator on the stand blinked on, and the keyboard (which I am using to write this reply with) began responding to my fingertips with ease and aplumb. Go figure why that's the solution, but I'm glad I can get on with my Saturday now.
Peace and joy to one and all. Bye.
12-22-2008 03:51 PM
Well I notice augh wrote on the other thread that this solution worked temporarily but now they are about to chuck the stand into the crusher as it is still not working.
I have had the Alto Cordless Laptop stand with keyboard for about 6 months. On occasion, when re-plugging my laptop back into the stand after I have taken it elsewhere it wouldn't connect, but a reset would fix the problem (reset = unplug everything, take out the keyboard batteries, replug in everything and put the batteries back in - the stand starts flashing, press connect on the stand and connect onthe keyboard)
Now I just cannot get the stand to connect. No lights come up on the stand. I suspect the issue is with the power plug, as I unassembled the slide in power point, reassembled, and reconnected to the power and the stand lights VERY briefly light up, but not long enough to connect to the laptop.
This is so frustrating as I'm in the middle of a huge document and it's much nicer to work with the stand and full size keyboard.
I've spent hours trying every thing I can think of to get this working, and have now submitted a support request, so lets see if Logitech can come up with an answer.
For AUD 129 bucks this product is a bit dodgy. Nice concept- but seems to have it's problems.
Oh and one more whinge. The user guide downloadable from this site only shows one side of the fold out guide, so it is missing the pages that tell you how to install the product. I wanted to check it to see if I'd missed something and no longer have the one that came with the product.