Reply
Logi Browser
xChronos
Posts: 6
Registered: ‎04-01-2013
Accepted Solution

Logitech USB mini-receiver 831842-0000

[ Edited ]

Greetings community,I have the following problem that i tried to fix 2 monts w/o writing to you,but i havent found anyway to complete this.

Tried Parts Store,E-bay,PC services and such but none of them got the same part or other one that will work with my Cordless Wave Combo Keyboard + LX8 Mouse.
Please help me via links or information,anything.
I cant call to logitech support since im from Bulgaria and there is no way to call and explain that on phone.

My location is Europe,Bulgaria.


Here is the details of the receiver:
Logitech USB mini-receiver
P/N: 831842-0000
M/N: c-uak42


Contains in:
Cordless Wave

MichaelKenward
Posts: 4,147
Topics: 16
Solutions: 205
Registered: ‎01-21-2007

Re: Logitech USB mini-receiver 831842-0000

Do you need a new receiver? Is that your question?

I ask because I can't understand the question. Probably me being slow. It might help other people to answer you if you can confirm this.

 

PS Welcome to the funny farm. Hope someone can help.

__________
MK
Just another customer with time on their hands.

M570, Cordless Trackball | Cordless Trackman Wheel | T650 Touchpad
K800, K360, K340 keyboards
QuickCam Pro 9000 | H600 headset
SetPoint Control Centre version: 6.61.15 | Driver version: 5.60.73
Windows 7 Home Premium 64-bit & 32-bit

If you find a solution to your problem, mark it as "solved". This assists people who are looking for help with their problems.

Logi Browser
xChronos
Posts: 6
Registered: ‎04-01-2013

Re: Logitech USB mini-receiver 831842-0000

Yes i need a new USB Receiver.
And i dont know where to buy it from.
Checked the whole google for online shops or something.
Logitech doesnt have it in the part store and my Cordless Wave is just dead on my desk.

Logi Nu
KittyCollins
Posts: 1
Registered: ‎04-04-2013

Re: Logitech USB mini-receiver 831842-0000

Hi,

 

I actually have the same issue (baby broke the receiver and nothing works anymore.)  I was wondering where I could find another mini receiver (in France would be awesome) or by online shopping.

 

Could you help by telling where I can purchase

 

Many thanks

Logi Nu
DigitalDiver
Posts: 3
Registered: ‎03-22-2013

Re: Logitech USB mini-receiver 831842-0000

Yes, I also need this receiver. The new stuff is not backwards compatible and the mouse and keyboard work perfectly fine if not for this issue. I found on Amazon the same receiver branded as Lenovo but the vendor is sold out and looks like Logitech has moved on. Is there anything out there which could be compatible or universal?

 

Amazon Link:

http://www.amazon.com/dp/B003GPRI1U/?tag=googhydr-20&hvadid=24990179311&hvpos=1t1&hvexid=&hvnetw=g&h...

Logi Nu
rolles
Posts: 2
Registered: ‎01-17-2013

Re: Logitech USB mini-receiver 831842-0000

Hi do you have any news on this?. I also need the same reciever P/N 831842-0000.

Thank you ! And good luck finging one also

Logi Browser
xChronos
Posts: 6
Registered: ‎04-01-2013

Re: Logitech USB mini-receiver 831842-0000

I contacted Logitech Supporters,they said that there is no option for getting new one from them.
Instead they gave me Loyality discount of 50% for 1 of their products for the next 1 month.
But i will try as hard as i can to get one receiver from somewhere because my combo is looking as new as i get it,i just love it and i will do w/e it takes to make it work again :smileyhappy:

Logi Nu
Maoui
Posts: 1
Registered: ‎05-09-2013

Re: Logitech USB mini-receiver 831842-0000

Hi, same problem for me. Same answer from Logitech: see below.

 

"regarding your issue, the receiver for the Cordless Desktop Wave is already phased out and we no longer have them. Also, it will not going to pair with the unifying receiver since the Cordless Desktop Wave is not a unifying device."

 

I'm waiting for an answer from them if there's any replacement receiver (even if it's different from the orignal) that can be use.

 

Hope to get a positve answer.

 

Retired Logitech Employee / Moderator (Inactive)
Pau2108
Posts: 3,808
Registered: ‎08-02-2012

Re: Logitech USB mini-receiver 831842-0000

Hello guys, 

 

I see that you are looking for a replacement receiver for the Cordless Desktop Wave, as you mentioned, we are no longer manufacturing this product and it is not available for sale.

 

Perhaps you could still find it at a shopping website, you could try to look for it by the Part Number 831842-0000 or the Model Number C-UAK42.

 

 

I hope that you find this information useful, and that you find the part you are looking for.

Paulina
Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

Logitech

Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.

Logi Nu
biigyb
Posts: 2
Registered: ‎05-21-2013

Re: Logitech USB mini-receiver 831842-0000

i have this reciever. it works great and dont need it any more as i broke the keyboard. who wants it?