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Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Logitech Unifying Receiver Not Detected

Hello Grimwodan,

 

Thanks for posting an update!

 

Cheers,

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rmiller1959
Posts: 18
Registered: ‎07-07-2006
0

Re: Logitech Unifying Receiver Not Detected

Thanks for weighing in! Uninstalling Setpoint and reinstalling it using the "Run as Administrator" command, then running the program as an administrator, fixed the problem!

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Logitech Unifying Receiver Not Detected

Hello rmiller1959,

 

 Thank you for posting your update !  :smileyhappy:

 

Regards,

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GrimWodan
Posts: 3
Registered: ‎06-26-2011
0

Re: Logitech Unifying Receiver Not Detected

Well, my problem returned.

 

Seems that it will refuse to bring back the Keyboard toolbar if I restart the computer.

It -will- comfirm that the keyboard is indeed paired with the computer if I run Logitech Unifying Software in Admin mode.

 

Seems the only solution to get the Keyboard toolbar to return is to Uninstall the Setpoint software, then reinstall in Admin mode. I tried reinstalling the software without uninstalling it first, with no luck, so it has to be removed completely.

 

I love my keyboard, but I'm starting to dislike the software.. >.<

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Clevenoles
Posts: 1
Registered: ‎01-31-2012
0

Re: Logitech Unifying Receiver Not Detected

So i've read through this entire post and am having the exact same issues. I have tried all the options listed, even the ones that people posted that have worked, but to no success. I am still stuck with the software not working. However it does work on my laptop, but not my PC. 

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: Logitech Unifying Receiver Not Detected

Hello Clevenoles,

 

Are you having an issue with SetPoint or the receiver not being detected? What operating system are you using? What Logitech product are you experiencing a problem with? Please provide the M/N and P/N of the device or devices.

 

Best Regards,

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Zelphion
Posts: 1
Registered: ‎02-04-2012
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Re: Logitech Unifying Receiver Not Detected

Hi guys,

 

Im having the same kind of problem. Im using an M705, on a laptop with Windows 7. When I plug the Unifying Receiver in, turn my mouse on and move the mouse I get absolutely nothing. No movement or anything. I've tried different plugging it in to different USB ports, and all I get is a  "Installing Diver Software" balloon, which is normal. I've noticed that is says "MotionJoy" and Not "HID Mouse" when I expand the balloon. Is this normal? I've also done the Logitech Unifying Receiver test. It couldn't pick up my receiver even thought it was clearly plugged in. I then moved it to another USB port and it still told me it was unable to find a Unifying Receiver. Should this be happening?

 

Please reply,

Zelphion

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011

Re: Logitech Unifying Receiver Not Detected

[ Edited ]

Hello Zelphion,

  Have you removed Motioninjoy?
 
To uninstall you have to do the following:
 
1:  uninstall the motioninjoy drivers here "control panel -> programs and features"
2:  go to device manager and delete all motioninjoy devices, You may have to check the box that says "Delete the driver  software for this device"
3:  type "regedit" in the search bar and open it. Here you have to search for "DS3" using "Ctrl+F" and delete the DS3.exe
4:  reboot
 
http://www.motioninjoy.com/help/how-uninstall-motioninjoy
 
For more information please see: http://forums.logitech.com/t5/Keyboards-and-Keyboard-Mice/s510-issues-on-Windows-7/m-p/651084#M25039

 

Regards,

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plumberknowhow
Posts: 1
Registered: ‎03-05-2012
0

Re: Logitech Unifying Receiver Not Detected

I had same thing and after a little messing around <4hrs and 6 beers> I disable the HID-compliant device found in unspecified under devices.Then pulled out the unifying receiver and plugged it back in and it downloaded with a bunch more drivers and it worked. Hope this helps you all out there. If im right do i win a prize lol..

MichaelKenward
Posts: 2,180
Topics: 15
Solutions: 103
Registered: ‎01-21-2007
0

Re: Logitech Unifying Receiver Not Detected

Nice one. But is it wise to soak a unifying receiver in beer?

 

If so, which brew?

 

__________
MK
Just another customer.

M570, Cordless Trackball | Cordless Trackman Wheel | T650 Touchpad
K800, K360, K340 keyboards
QuickCam Pro 9000 | H600 headset
SetPoint Control Centre version: 6.52.74 | Driver version: 5.52.29
Windows 7 Home Premium 64-bit & 32-bit

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