Logi Nu
Posts: 2
Registered: ‎01-10-2013

Logitech k360 not working on windows 7

I have being using this keybord to my sony vaio  VPCSB1S1E laptop.


When i am running linux operating system   keybord works fine, while when i am running windows 7 keybord is not responding. Also the keyboard is visible at windows device manager.


I have reinstalled product software severall times but the problem is not solved.

Furthemore, the keyboard works fine to another laptop with windows 7.


Could anyone help me fix this problem?

Posts: 7,572
Topics: 20
Kudos: 474
Solutions: 326
Registered: ‎01-21-2007

Re: Logitech k360 not working on windows 7

You provide very little information to go on, so this could take time.

Is SetPoint installed?

Is the unifying receiver in the PC?

Have you run the unifying software?



M570, Cordless Trackball | Cordless Trackman Wheel | T650 Touchpad | M235
K800, K480, K360, K340 keyboards
Webcams HD Webcam C625; QuickCam Pro 9000 | H600 headset
SetPoint: 6.67.82 | Driver version: 5.90.41 | LWS 2.51
Windows 10

If you find a solution to your problem, mark it as "solved". This can help people who are looking for solutions to their problems.

If you want people to see your message, start a new discussion, do not add to an old thread.

PS I don't do Private Messages. We are here to share information with everyone.

I have nothing to do with Logitech, I'm just another customer with time on their hands.
I try to help when the official team doesn't respond.

Logi Nu
Posts: 2
Registered: ‎01-10-2013

Re: Logitech k360 not working on windows 7

SetPoint is installed and the unifying receiver is in the PC.

However the unifying software does not recognise the unifying receiver(windows device manager recognise the unifying receiver)


Also in the windows 7 pc that the keyboard works fine Setpoint in not installed. I just put the unifying receiver in the pc and everything ok.