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Logi Nu
Racheymon
Posts: 2
Registered: ‎04-10-2013

Logitech solar powered keyboard won't type unless I press Solar panel button.

So a really weird one here, i have the solar powered keyboard and mouse and everything was working perfectly until yesterday i left my laptop and it went into sleep mode and when i turned it back on the keyboard wouldn't type not only would it not let me type but the keyboard on my laptop wouldn't type either. 

 

I restarted numerous of times and took out the usb and put it back in and still the same issue, it won't let me type but when i hit the keys it makes the same noise as when your press backspace and it has no more typing to remove.

 

 

I figured out that to make the keyboard work i had to turn it off then on and then hit and hold the solar panel button twice for it to let me type? But then if i don't use the keyboard for 15 mins or so it's like it times out and turns itself off, it's very bizarre and extremely frustrating as i work a lot on photoshop and really need it to work! 

 

My mouse works perfect fine, any ideas?

 

Thanks.

Logi Nu
Racheymon
Posts: 2
Registered: ‎04-10-2013

Re: Logitech solar powered keyboard won't type unless I press Solar panel button.

I also tried the unifying software but when it asks me to turn off the keyboard and turn it back on it doesn't connect or recognise it's there.

Support Specialist ★★★★
Vanessa1031
Posts: 5,495
Registered: ‎07-11-2012

Re: Logitech solar powered keyboard won't type unless I press Solar panel button.

Hello Racheymon,

 

Let me ask you, are you referring to the Logitech Wireless Solar Keyboard K750?

 

This might be a hardware failure, let me suggest testing the mouse on a different computer.  If the issue persist, you can contact our Phone Support team in your are for further assistance.

 

Best Regards,

Vanessa
Support Specialist


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