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PeteW1959
Posts: 1
Registered: ‎01-21-2013

MK260 Win 7 won't wake from sleep

I have had a PS2 wired keyboard (OEM) and a Microsoft USB Wheel mouse for ages, and my PC is set to sleep after 30 mins. A quick press of the power button and it came back on.

 

I have just changed to a brand new MK260 combo, and now I can't get the PC to wake. Pressing the power button does nothing, nor the reset button. All I can do is pull the power, reconnect and switch on; it then comes up as if it woke from sleep.

 

This is obviously to do with the new MK260 as everything was fine before I installed it.

 

Any ideas?

 

 

Support Specialist ★★★★
Vanessa1031
Posts: 5,507
Registered: ‎07-11-2012

Re: MK260 Win 7 won't wake from sleep

Hello PeteW1959,

 

Please check the wake-up settings in Windows Device Manager: 

  • Click Start, right-click Computer, and then click Manage.

  • Click Device Manager in the navigation pane on the left. 

  • Select and expand the "Keyboards" or "Mice and pointing devices" category.

  • Right-click on the first entry and go to Properties > Details tab > Hardware IDs under the Property section.

  • Make sure the Value section contains: HID\VID_046D&PID_C52B. If it doesn't, click Cancel and open the next keyboard or mouse entry in the list.
  • Select the "Power Management" tab and check the "Allow this device to wake the computer" check box.

If the issue persist, try uninstalling the combo from the Device Manager, here are the steps to follow:

 

  1. Click Start>Control Panel>System and Security>System>Device Manager
  2. Open the Device Manager and expand Keyboard or Mice and pointing device section, the combo should be listed as Logitech Wireless Combo MK260.
  3. Once you find the combo right-click on it, select uninstall
  4. Unplug the USB micro-receiver
  5. Restart the computer
  6. Plug the USB micro-receiver back in
  7. Test the combo

Regards,

Vanessa
Support Specialist


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