Reply
Logi Nu
g0ri11a
Posts: 1
Registered: ‎05-20-2012
0

MK300 Mouse not connecting

For some reason, my mouse has suddenly stopped working. The keyboard is working fine, but the software is not recognizing the mouse at all.  I have tried changing the batteries and reconnecting multiple times.

Retired Logitech Employee / Moderator (Inactive)
Cintech
Posts: 3,154
Registered: ‎04-01-2011
0

Re: MK300 Mouse not connecting

Hello g0ri11a,

 

I have provided a link with some helpful tips for getting your MK300 mouse connected again:

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/12404/section/troubleshoot/crid/433/lt_p...

If your batteries are good and making contact, you should briefly see a green light on the top of the mouse.

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/12413/~/my-mk300-mouse-battery-light-doe...

If the issue persists after trying the tips in the links and checking the batteries, I suggest contacting Logitech Customer Care for your region to check the warranty status of your MK300.

 

Best Regards,

 

 

 

Knowledgebase | Downloads + Get Parts | Contact Support | Manuals | Warranty | Rebate
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.