- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
MX 3100 - Keyboard cuts out during mouse use (esp. in games)
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
06-10-2012 06:16 PM - edited 06-10-2012 09:47 PM
I've had an intermittent problem that I've not been able to nail down to any particular cause:
When gaming, everything will be going well, until I move the mouse while holding down keyboard buttons. When I move the mouse, it's as though the keyboard cuts out. I tried to replicate the problem in other software (Word, notepad, etc) and indeed, when I hold a key to get a string of characters forming, moving the mouse will often interrupt the flow of characters.
I have plenty of system resources, so I have a hard time believing this is my system getting bogged down. However, I am using on-board graphics. Perhaps the increased load during gaming has an influence?
I've changed the batteries in my keyboard, tried disconnecting and reconnecting both devices, plugging the receiver into a different USB port, uninstalled and reinstalled Setpoint, and I've even intalled an older version of Setpoint (found v. 4.8 floating around). I'm at a loss and am looking for any suggestions.
Thanks,
Matt
Edit - After some more investigation, I think this has something to do with the connection. My motherboard only has one PS/2 connector, and it's for a keyboard (purple). The receiver has a USB connector for the keyboard, and a PS/2 connector for the mouse. I have the green PS/2 connector plugged into my purple port, as well as the USB plug plugged in. I'm going to try to get converters and see if that helps. Unplugging the PS/2 and going off just USB made the problem worse.
Re: MX 3100 - Keyboard cuts out during mouse use (esp. in games)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Inappropriate Content
07-10-2012 02:46 PM
Hello babuf77,
- Power drain both keyboard and mouse by holding any key on the device for 20 seconds without the batteries.
- Plug the receiver to a USB port ( no need to connect the green PS2 plug ).
- Reset the receiver by holding the connect button on the receiver for 20 seconds.
- Reconnect the mouse by pressing the connect button on the receiver for a second and then press the connect button under the mouse for a second.
- Reconnect the keyboard by pressing the connect button on the receiver for a second and then press the connect button on the back of the keyboard for a second.
jam0209
Support Specialist
Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.
