Keyboards and Keyboard/Mice Combo Sets

[Numpad]

I've had the problem for such a long time now.. i have contacted Logitech customer support at least 10 times and i never get a response!!!

first of all i had a problem where my mouse connected to the pc (but it was very sluggish and imprecise) and at that time my keyboard woud not work...

then i'm not sure what i done, but now my keyboard works fantastoc, everything is ok on it. but now my mouse doesnt connect at all.

In device manager my mouse a  yellow exclamation mark next to it. i have tried uninstalling the software, uninstalling the mouse from device manager, replacing batteries... everything i could think of!!

could any1 help me please as this has been going on for months and months!!

thank you

[CJChew]

Hi,

What is the specific error message associated with the mouse in Device Manager?

[Numpad]

Sorry! should of included it in my first post!

under device status it says "Windows cannot initialize the device driver for this hardware. (Code 37)"