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zapphutz
Posts: 2
Registered: ‎05-19-2009
0

MX 5500 Lags after X Minutes

[ Edited ]

Hello,

 

I tried looking for my exact problem, but didn't see it - Please direct me to the appropriate thread if one exists already.

 

I recently built a new PC running Vista with SP1. I purchased (maybe about a month ago) the MX5500, and up until the other day, it's worked flawlessly.

 

However both it and the mouse will start to lag and skip after the computer being on for a variable amount of time. I try to use the connect buttons, but they don't solve the issue.

 

It seems to occur most frequently (always?) when I'm playing a video game (Typically FF11) for an extended period of time. The keyboard will lag horribly on input, and often repeat keys, sometimes skipping one entirely (but typically, its a lag, followed by a repeat). The repeat isn't simply me holding down the key in frustration, typing at normal speed will produce several repeated characters.

 

The mouse also acts up, and becomes incredibly difficult to control, as it shifts between barely registering a movement, and completely overshooting what i was going for. This always seems to happen in unison with the keyboard issue

 

I'll post back after testing out some more scenarios trying to get the keyboard to fail (It may just be some conflict with that particular game, but it worked flawlessly for weeks before acting up, so my fear is that it might be hardware related).

 

I should note that immediatly following a reboot, the problem goes away, but will always seemingly return.

 

I've looked at some of the interference notes, and I don't believe that's my issue, because it seems to only occur after a certain amount of time has passed. There is a PS3 in the same room, which I know uses Bluetooth, however it is not always on, and has always been in the same spot relative to the PC, so I would expect if the PS3 were to be interfering, it would've always been interfering. The PC is very close to the keyboard, and the keyboard and mouse would have line-of-sight with the Bluetooth nub, if the monitor wasn't partially in the way from time to time (I have a monitor with built in speakers, if that makes any kind of difference). I've tried moving the monitor away from being directly infront of the Bluetooth nub, but it's still relatively close.

 

Thanks for the help

Message Edited by zapphutz on 05-19-2009 05:35 AM
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
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Re: MX 5500 Lags after X Minutes

Hi:smileyhappy:,

 

Do you have a wireless router in the vicinity? Those can cause significant interference, especially when there's a lot of online activity.

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zapphutz
Posts: 2
Registered: ‎05-19-2009
0

Re: MX 5500 Lags after X Minutes

Yes, there is a wireless router in the room. It's underneath the couch (on the right side of the couch, my computer is further away on the left side), and partially "behind".

 

I should note I played online with my roomate last night, in the same room, and the keyboard didn't experience any trouble. I tried it with a few other games earlier in the day to recreate the problem but I couldn't get it to happen.

 

I'll look at moving the router the next time it happens. Does anyone get this kind of problem?