Keyboards and Keyboard/Mice Combo Sets

[Bitbored]

I recently bought the logitech media keyboard 600, a very good keyboard except for 1 problem: setpoint doesn't recognize it...

There isn't a tab saying  'My keyboard' that is...

The settings for my mouse (MX revolution) are working just fine.

The drivers have been installed automatically, typing and most of the mediakeys work fine, but I can't use the VOIP, search and FMode-keys.

I don't really care about the Fmode Keys or the search key, but I was very disappointed about the VOIP key since I use VOIP a lot.

Also It's a shame I can't edit the music key to play the music liberarie in winamp in staid of WMP.

I'm currently running win7 Beta (build 7000) as OS and setpoint 4.72.40, together with überoptions.

I tried reinstalling setpoint, reinstalling the keyboarddrivers and replugging the keyboard, but no result so far...

Does anyone have any idea how to fix this??

PS. I really like the Check spelling thing on this forum , but wouldn't it be nice if it recognized words like 'Logitech', 'Setpoint','überoptions', 'OS' etc?

[CJChew]

Hi,

Please refer to this article for some suggested troubleshooting steps. 

Edit: Just noticed that you are using Windows 7 beta. We currently do not have support for Windows 7 (as it is still in beta), so there's a chance that the solution I provided might not work properly. 

Message Edited by CJChew on 03-24-2009 01:24 AM

[Bitbored]

As I already said I tried to reinstall setpoint a few times, but no result.

However, when looking at the driverversion in devicemanager, it is the same as the version of setpoint and the driver of my mouse.

Also, the mouse works perfectly fine, but the keyboard doesn't (at least not the setpoint support).

When going to the keyboard settings in Windows, there appears a tab saying 'Setpoint Settings', If I click this, It opens Setpoint, but with the 'My mouse' tab open...

I tried looking at the driversources and noticed there was 1 big difference between my keyboard and my mouse: the MX revolution had khalmnpr.exe in it's driver file list (and some other files relating to mouse), and the keyboard had not.

(khalmnpr.exe (Kernel and Hardware Abstraction Layer) is the main service used for setpoint if I understand what forums are saying...) As they say here there should be 2 khalmnpr.exe processes running, one for the keyboard and one for the mouse, or is this wrong?

Is there a way to add khalmnpr.exe to the driverfiles of the keyboard and will this have a positive effect, or is there an alternative to assign the buttons of the keyboard? (they work, so there has to be a place in the register or a file that mentions what to do when a button is pressed.)

I already searched around in the register, but no success so far...

Another option: could it be using the software on the CD delivered with the keyboard solves anything?

Message Edited by Bitbored on 03-24-2009 10:20 AM

Message Edited by Bitbored on 03-24-2009 10:21 AM

[CJChew]

Hi,

Looks like 'Khal' didn't install properly. please try the following steps to resintsll it:

1.    Remove SetPoint from your computer.


2.    Next, download and install the Windows Installer CleanUp Utility 1.0 from the link below:

    http://www.softpedia.com/get/Security/Secure-cleaning/Windows-Installer-CleanUp-Utility.shtml

3.    Once it is installed, run the software and remove the “KhalInstallWrapper”, “Khal_Wrapper” and “CDDRV_Installer” entries from the list. Please note that some of these entries might not exist in your computer.

4.    After that, restart your computer.

5.    Reinstall SetPoint software from the link below:
 

[Bitbored]

Thanks for the reply, but no success with this either

I removed setpoint, installed Windows Installer CleanUp Utility (but isn't it v2.5 instead of 1.0?) , ran the program, but there weren't any entries called “KhalInstallWrapper”, “Khal_Wrapper” or “CDDRV_Installer” .

I tried running  MsiZap.exe, but the window disappeared as soon as it showed up...

Also tried to run MsiZap.exe aswel as Msicuu.exe in multiple compatibility modes .

I tried removing the receiver of my mouse, and installing setpoint again.

Looking in setpoint (pretty hard to get to without a mouse ), there only was the tab "Extra".

I checked in Windows Installer CleanUp Utility, and found the entries called “KhalInstallWrapper” and “CDDRV_Installer”, but no sign of “Khal_Wrapper”

 I suspect you forgot to place the link to the regular setpoint installer, not to another version or something?

Any other suggestions?

Isn't there any way to change the musickey other then using setpoint?

[CJChew]

Hi,

Please contact Customer Support  for further assistance with this problem.

[Bitbored · Accepted solution]

Hi again

Apparently  the problems are solved in the new beta versions of win 7 (7100+)