Reply
Logi Nu
thethe
Posts: 1
Registered: ‎05-09-2009

Missing USB Receiver Driver

Hello,

 

i try to connect a EX100 Keyboard via USB to my PC.

I've installes SetPoint  4.72.40 but in my System -> Hardware Manger I get a "missing USB Receiver Driver".

 

I tried to connect to different USB ports aso.

 

I think I just need the right driver .sys file (and not this p.o.s SetPoint) , where can I download

it? 

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Missing USB Receiver Driver

Hi:smileyhappy:,

 

The driver you need should be usb.inf

Logi Nu
tone79
Posts: 1
Registered: ‎12-01-2010

Re: Missing USB Receiver Driver

Hi,

do you have a usb receiver driver for Win 7 64bit?

Thanks.

Logi Nu
JAVOB
Posts: 4
Registered: ‎01-12-2013

Re: Missing USB Receiver Driver

Hi, copy the file @CJChew says into

 

C:\Windows\INF

 

thats work for me.

 

 

Logi Browser
dmnt3d
Posts: 5
Registered: ‎06-08-2013

Re: Missing USB Receiver Driver

Thanks Javob!

 

That worked like a charm! I was just about to format my OS to Windows 8 just to make this work :smileyhappy:

Logi Nu
Braulio
Posts: 1
Registered: ‎09-11-2013

Re: Missing USB Receiver Driver

Really, really thanks for it!!!

The brazilian support, or latin america support, is really FAIL ! ! !

 

I was looking for that, like one day... and call there and nobody could help me...

 

And now fortunelly after 20 hours... i can use my new mouse...

Thank u so much...

 

ANd if some one is looking for that here is the answer:

 

1. Download the driver according CJChew indicate... 

2. Paste C:\Windows\INF

3. Go to Device Manager

4. Update driver that isnt work

5. Put for choose the driver, not automatically, find the C:\Windows\INF\usb.inf

6. Works!

 

If someone have doubts Im glad to help...

 

And if logitech Brazil, Latin america needs help, or need a new employer Im here.... Im glad to can help!

 

Sorry my English! But Im quite to lose my time to explain it.

 

Key words: nano receiver doesnt work window 7, m185 Logitech Unifying Receiver Not Detected, Cannot install USB unifying receiver in windows 7 64bit

Logi Browser
gr4474
Posts: 5
Registered: ‎10-17-2013

Re: Missing USB Receiver Driver

I'm confused. What do you mean "download the driver"?

 

I have 3 "C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_neutral******" files.  They only have a usb setup file, a usb.PNF file, a usbccgp.sys file, and a usbhub.sys file.  The usb setup file is a notepad file, and there is no usb.ini.

 

In the Device Manager I show 2 HID compliant mice.  One that works, and the unifying one that doesn't.  In the list of unknown devices, I have 2 that say USB Controller...with a yellow exclamation mark.  I tried updating those, but without the correct usb.inf and usb.PNF files it's not working.  Please help!

Logi Browser
gr4474
Posts: 5
Registered: ‎10-17-2013

Re: Missing USB Receiver Driver

Ok I was finally able to extract the files I needed from my Win 7 disc, and copied them to Windows/inf...but it didn't work.  My mouse and keyboard are showing they work, and when I try to update the drivers...it says the best drivers are already installed.  Can anyone help?  Thanks!

Logi Nu
iSerge
Posts: 1
Registered: ‎12-18-2013

Re: Missing USB Receiver Driver

it really works. thank you a lot!

Logi Nu
valentinv
Posts: 1
Registered: ‎01-07-2014

Re: Missing USB Receiver Driver

Just bought a K400r wireless keybord, wen home and plugged it in...using Win7x64. It doesn't work, also Windows fails to get the drivers from online. I said ok....will install the logitech bloatware software/tool and it will surley work...nope!

 

I get to this thread and finally resolved the problem!

 

Thanks a lot for the help with the .inf file!!!

 

**bleep** you logitech for **bleep**in failing epicly on this one!