09-03-2009 08:49 PM
I have had the cordless Wave keyboard & LX8 mouse combo for about 2 weeks and have issues with the mouse & keyboard working for about 30 minutes then the mouse has problems and the keyboard may or may not continue working. I contacted tech support online last week, heard back, did All of their suggestions, but issue was not resolved. It has been another week and I have yet to hear back from online tech support.
I'm using Setpoint 4.8 software. I've adjusted the pointer speed to all possible settings. I have "secured" the keyboard connection. I have re-connected the mouse & keyboard to the usb receiver many, many, many, many times. Everything I try & the keyboard & mouse will work for only a 1/2 hour or so then I have to adjust Setpoint or re-connect.
I have tried this on 4 PC's running windows XP, windows Vista SP2, & Windows 7 RC. I get the same 30 minutes of work time then the devices quit. Problem happens both with & without using Setpoint 4.8.
Mouse has a small quirk. For it to work, I have to hold the Left side up off the white mouse pad about 1/8". it will work for about 1/2 hour and again fail.
09-03-2009 11:09 PM
when the issues happens try closing Setpoint 4.8
I have a similar issue (on vista 64) After about half an hour (sometimes longer) all kinds of weird things begin to happen. When I force quit setpoint the keyboard and mouse seem to reset to basic functions.