04-15-2012 01:38 AM - edited 04-15-2012 01:41 AM
First of all, I'm on XP Home SP3.
A few years ago, I purchased a Bluetooth stick (Type: Sitecom CN-516) and installed the according Bluetooth stack made by Toshiba.
Then, a few months ago, I purchased a Logitech mouse+keyboard combo (Type: MX 5500 Revolution)
and installed SetPoint 6.32.7 (Driver version: 5.33.14).
Hovering over the tray icon of SetPoint, I found three entries, one for the keyboard, one for the mouse, and one for the Bluetooth stick of the mouse+keyboard combo.
Now, a few days ago, because of a new cell phone that wasn't supported by the Toshiba Bluetooth stack, I had to uninstall this Bluetooth stack and to replace it by the native one from Windows.
After that, in the above mentioned tooltip, I lost the entry for the Bluetooth stick of the mouse+keyboard combo.
I mean, the space of the third line where this lost entry should be, is still there, but it's empty.
(Let me add, at least, this doesn't seem to affect the functionality of the mouse+keyboard combo.)
Several attempts of uninstalling both the Sitecom stick and the mouse+keyboard combo (including the according registry entries) and reinstalling those devices in different orders didn't help.
How can I get back the third entry now, please?
04-18-2012 09:44 AM - edited 04-18-2012 09:46 AM
Have you tried using the USB Bluetooth® mini-receiver that was included with your MX 5500?
04-18-2012 02:24 PM - edited 04-18-2012 02:29 PM
Yes, I did.
I used the according BT mini reciever of that combo.
In fact, I never used anything else for that combo.
The other BT stick is meant only for my cell phone (to sync my contacts with my computer).
Not even removing the other BT stick from the according USB port made any difference.
The missing tooltip entry remains lost.
(Btw. I am the thread opener, actually, but obviously, something went wrong with my registration.
So, I had to create a new one.)
05-02-2012 07:00 PM
I'm still looking for a solution!
Asking me, whether or not I did use the according BT mini reciever for the combo, didn't help at all.
I mean, of course I used the stick that came with that combo.
I really need more suggestions, please!
05-03-2012 06:26 AM - edited 05-03-2012 02:11 PM
Based on your description and the fact that the devices are working, I suspect that your MX5500 is actually using the new Bluetooth stack that was installed. For a more in depth inquiry into your issue please contact Logitech Customer Care for your region.
05-03-2012 02:03 PM - edited 05-04-2012 12:08 PM
That's about the same I've been thinking already.
Somehow the mini reciever of the combo seems to be associated to the new BT stack.
Now, the question is:
How can I associate this mini reciever to the proper driver again, if reinstalling SetPoint afterwards didn't help?