Keyboards and Keyboard/Mice Combo Sets

[MisterWolfe]

I cannot get the Setpoint software to install. It will ask for Admin permission, I click yes, I get the spinning circle a few times, and then my CPU use floats around 60% for the next 20 minutes.

I looked into the Task manager and SetClean.exe is taking up CPU time, but nothing is happening. My disk is idle, and the installer interface never shows.

I've tried rebooting, uninstalling Logitech Gaming software for my G930, rebooting a few more times, doing a clean boot with nothing running, made additional admin accounts and tried installing, and I've even tried downloading the software a few extra times to make sure I didn't get a corrupted installer file. Now I can't even install my Logitech Gaming program for my G930 headset!

I've been trying to get this installed for my new Solar keyboard for over 2 days now.

Any other tips or ideas would be appreciated. I've been buying Logitech products for over 10 years, and this is the first time Setpoint has ever been this terrible.

Windows 7 Ultimate 64bit

Setpoint632_x64.exe

[jam0209]

Hello MisterWolfe,

If you cannot install a software on your computer the reason might be a software or a utility that's blocking the installation. Try to disable the User Account Control for Windows and try to install the software again. You can also try to update the Windows installer file in Control panel / programs and feature and look for Windows installer. You might also want to run a scan on your computer so you can check if your computer is free from any virus or malware.

jam0209

Support Specialist

      
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