Keyboards and Keyboard/Mice Combo Sets

[saladdodger229]

Hey Cintech,

Both computers are on separate sides of the house about 30-40 metres away from each other. My computer uses a wired LAN connection because the signal from the router is really poor. There aren't any other wireless devices around when I use the keyboard. The only thing I can think of is that maybe my mobile is causing the lag... is that possible?

Thanks

[Cintech]

Hello saladdodger229,

It could be the mobile phone . Try seeing if it happens when the phone of powered off.

Best Regards,

[saladdodger229]

Nope it isn't the mobile phones.

I have tried everything now, and the fact that the same issue has occurred on both keyboards in completely different scenarios is really frustrating. Whilst the keyboard doesn't have this problem a lot during usual functions where the computer isn't under any stress. When trying to play a game that demands a lot of system resources, the experience is completely wrecked.

I think until there is a major breakthrough in wireless technology, I am still going to rely on wired keyboards from now on when it comes to games.

I don't surpose there is any chance Logitech will actually look at the product to determine if there is a hardware fault?

Kind Regards, saladdodger

[Cintech]

Hello saladdodger229,

At this point you may want to contact Logitech Customer Care for your region to discuss your available options.

Best Regards,

[NoDramas]

Same problem with the K520 - an absolute nightmare of a keyboard given the latency and delay issues.

I would have to turn it off and on about 10 times per day.

Similar issues with the M310 mouse.

[leginmat]

I know this thread it a little old but I just happen to stuble upon it and thank god I did; I was under the impression that this was an isolated issue to myself and I am glad to see I am not the only who's disappointed with the performance of this combo.

Having the same issues as you all state and I have tried numerous troubleshoots. The keyboard seems to lag at certain positions and so does the mouse but the keyboard seems to be more predominant. It's also a pain in certain situations such as while you're playing games. I would type something and it would not respond until I shifted the keyboard to another angle.

- Rep told me to reset and remove batteries and then type for a good 20-30 seconds to drain the keyboard which didn't achieve anything.

- Downloaded the software and re-paired each device which didn't seem to help.

- Checked for interference; originally thought it was my Wifi modem but it wasn't the case. I have since moved the computer to another table while the tower sits directly below and it still exhibits such errors. Even before, the receiver was literally only 5 feet at max away in clear sight to the combo.

- I even went to the extent of reformatting my system to no avail.

Highly disappointed considering the cost of the combo. I paid $20 for a previous Microsoft combo which was flawless!!! Only reason that I changed was that I had to leave it behind back home in Australia...

I'm running Windows 7 x64 on a custom built machine.

[zun]

Sorry to bump an old thread, but I'm having these problems too. I haven't noticed it in the mouse, but there's massive input delay in the keyboard and it's terrible when it comes down to gaming.

I have tried everything that's been said in this thread. I have Windows 7 x64.

Other Logitech models don't have this issue. I have the EX100 (a pretty cheap entry-level combo) and it works flawlessly, while this one that costed me almost $40 has pretty bad lag issues.

Is there a fix available yet?

[NoDramas007]

* BUMP *

Same problem.

This keyboard and mouse is a nightmare with its latency issues.... I switch my keyboard off and then back on about 20 times a day to get it back working (no, there is no observable interferene or operating blue tooth devices in my office).

[JPC77]

I've been having this issue also, on Windows Vista SP2 (32 bit). So, a couple days ago I downloaded Logitech's SetPoint software, and since installing it, there's been no lag. Also, I've noticed that my PC recognizes the keyboard & mouse much more quickly when resuming from Sleep Mode.

I don't know if this will help any of you out there that have been having this issue; but so far, just installing SetPoint has resolved the latency issues.

[Nannak]

I have the same problem ... I have conatcted Support and they gave me new keyboard and still the same issue ... looks like this keyboard does not work with Windows 7 64 bit ....

If ayone has a solution , I would like to try ....