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AKurnia
Posts: 1
Registered: ‎04-18-2012
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Unifying receiver 45 connection limit

This article describes a unifying receiver can easily hit 45 unique connections with the #4 scenario. I wonder if there is something to reset the receivers, or do I have to purchase a new set?

 

Thanks!

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Cintech
Posts: 3,154
Registered: ‎04-01-2011
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Re: Unifying receiver 45 connection limit

Hello AKurnia,

 

There is no way to reset the receiver, however, if this happens please contact Logitech Customer Care for your region.

 

Best Regards,

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MKINGSMILL
Posts: 8
Registered: ‎12-22-2012
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Re: Unifying receiver 45 connection limit

[ Edited ]

If I understand what I'm reading, only SOME devices have this limitation of 45 connections. my question is WHICH products does this limitation apply to, and what does customer care tell you to do when you hit the limit? I'd love to use the same K400 at work and at home (separated by much distance) WITHOUT digging around to un-plug/re-plug & carry a tiny, easy-to-loose reciever with it.

MichaelKenward
Posts: 2,180
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Registered: ‎01-21-2007
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Re: Unifying receiver 45 connection limit

Read the FAQ article: Limitations on Unifying devices - Logitech FAQ


If you have to reconnect your mouse to the same receiver for any reason, your device will recognize that the receiver itself hasn't changed. This won't count as a unique connection, so it will not count toward the connection limit..

So, in your scenario, this is not an issue.

 

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MKINGSMILL
Posts: 8
Registered: ‎12-22-2012
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Re: Unifying receiver 45 connection limit

It seems that some people can't read or understand the material being discussed...

 

To reduce further confusion, I'll quote the whole article here:


Limitations on Unifying devices
Unifying Receiver

Why can't I connect my Unifying device to a new Unifying receiver?

Most Unifying devices can connect with Unifying receivers an unlimited number of times. Some Unifying devices have a limit of forty-five (45) unique connections. If you're using such a device with multiple receivers, once you connect 45 times, you won't be able to connect to additional Unifying receivers. The device will continue to work with the last receiver it was connected to.

Examples:

  • You can power your device off and on an unlimited number of times. The mouse doesn't go through a connection process when powered on, so this will not count toward the connection limit.

  • If you have to reconnect your mouse to the same receiver for any reason, your device will recognize that the receiver itself hasn't changed. This won't count as a unique connection, so it will not count toward the connection limit.

  • You sometimes use your mouse with your desktop computer, and other times with your laptop computer, but you use the same Unifying receiver (moving the receiver between your laptop and desktop). Because you only use one Unifying receiver, you will not hit the connection limit.

  • You have two Unifying receivers: one on your laptop and one on your desktop. You use the same mouse with your laptop and desktop, and switch back and forth between the two Unifying receivers. Because your mouse is switching between two Unifying receivers, each time you connect, you use one of the total available connections. Eventually, you will hit the connection limit.

If you're unable to connect your device to another Unifying receiver, please contact Customer Care.



Limitations on Unifying devices - Logitech FAQ

Answer ID: 14577   |    Published: 01/13/2010 03:35 PM   |    Updated: 08/13/2012 01:30 PM

I've color coded the relevant parts in the article above and the previous question (quoted below) so the questions below are in the same color as the color of the part of the article that I'm asking / commenting about.


MKINGSMILL wrote:

If I understand what I'm reading, only SOME devices have this limitation of 45 connections. my question is WHICH products does this limitation apply to,  and what does customer care tell you to do when you hit the limit? I'd love to use the same K400 at work and at home (separated by much distance) WITHOUT digging around to un-plug/re-plug & carry a tiny, easy-to-loose reciever with it....