06-28-2010 03:02 AM
My K340 keyboard and M505 mice worked fine until today. Despite several reboots, my pc is not recognizing the unifying receiver. I've installed the Setpoint software, but it keeps saying there is no unifying receiver plugged into your computer.
I've tried all 3 ports on my T400 Lenovo thinkpad, with Windows XP installed. Is there a procedure I can follow to force my pc to check for the receiver?
Thanks in advance,
Solved! Go to Solution.
06-28-2010 03:06 AM
Try it with a different PC (first step)
06-28-2010 03:39 AM
Then it seems that the receiver is DOA.
No need of drivers or Setpoint as it is using the native HID drivers from Microsoft.
Setpoint is only software to customize the keyboard and buttons.
06-28-2010 04:39 AM
Went back to the local store, they gave me a new set, which works as a charm. Hopefully it keeps doing this...
Any suggestions on the use of this dongle? I kept it in my PC all the time...
06-28-2010 06:01 AM
That is exactly what you are supposed to do.
You can pair up to 6 different unifying devices to the same receiver!