Reply
Logi Nu
jockkk
Posts: 4
Registered: ‎04-14-2009
Accepted Solution

Volume controls

I can not get my volume controls, or the mute control, on my MX3200 keyboard to work.

 

Ideas, solutions would be apprecitated.  I have Setpoint ver. 3.0.101

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Volume controls

Hi:smileyhappy:,

 

Which media player(s) are you trying to use the controls with? 

Logi Nu
jockkk
Posts: 4
Registered: ‎04-14-2009

Re: Volume controls

I am using Windows Media Player, but I have also tried running Real Player, and the volume/mute buttons have no effect in Real Player either.  FYI I have a Realtek HD Audio manager, which came with my HP Pavillion Media Center Desktop PC.

 

Thanks for your response!

 

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Volume controls

Hi:smileyhappy:,

 

Please try installing the latest version  of SetPoint. Reconnecting the keyboard might also help. If the issue persists, please try using the keyboard with a different computer (if possible) to verify if it is a hardware problem.

Logi Nu
jockkk
Posts: 4
Registered: ‎04-14-2009

Re: Volume controls

That was it, just needed the newer version of Setpoint.   Good work!!!  I am very impressed with the speed of your response, along, of course, with the excellent and simple solution.  Logitech forever!

 

Thanks,

 

Jock

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Volume controls

No problem:smileyhappy:

 

Glad to hear that the problem has been resolved:smileyhappy: