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Kelex
Posts: 1
Registered: ‎01-03-2009
0

Wave Wireless keyboard issue [typing extra characters]

[ Edited ]

When using my Wave Wireless keyboard and mice combo, the keyboard types extra characters on some keys.  For instance all these are one key press without the single quotes on each side:

 

';v' '6x'  '72' '6x'  ':V' ']5'

 

This does not have to do with software as it types the extra characters in my BIOS when entering a password.

 

I am using the most current Set Point drivers in Windows Vista though, and I have reseated the reciever and synced the devices again.

 

Any help would be thankful as editing just this message to take out the extra characters is a pain. 

 

I just updated the firmware on the mini reciever to resolve this and it did nothing.  

 

If I hold down my FN key and press 2 key on the numpad (which usually displays '72' when pressed) it works properly.  

 

It also does the same thing on another computer. 

 

Let me know if anyone knows how to fix this.

Message Edited by Kelex on 01-03-2009 06:35 PM
Message Edited by Kelex on 01-04-2009 12:52 PM
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: Wave Wireless keyboard issue [typing extra characters]

Hi:smileyhappy:,

 

Based on your description, it looks like the keyboard may be defective. Please e-mail Customer Support to process a warranty replacement.