04-27-2011 03:35 AM
I relocated my pc to a different place in my room, before my keyboard and mice works just fine in xp, vista and windows 7. When I reconnected my pc Windows installed drivers for the mini-reciever (just not the correct ones from logitech but from Microsoft itself). Now I can't use my keyboard or mice in windows, I uninstalled the setpoint software, removed the Wdf01000.sys file and reinstalled the setpoint connected the reciever again, but to no succes I can't use the keyboard still. I tried to manually update the drivers located at (C:\Program Files\Common Files\LogiShrd\CDDRV3) windows says that drivers installed succesful but I still can't use my keyboard. I also dont got any tabs in the setpoint software anymore for keyboard or mice.
The strange this is that I can use my keyboard before I enter windows (eg: bios or when I have to sellect an option safe boot, boot normally, or in the installation cd from windows everyting works) just not in windows itself.
04-28-2011 02:11 PM
Please try plugging another keyboard into your PC to see if the issue persists.
12-11-2011 11:59 AM
Same problem here with a Win XP Tablet using a USB mouse with setpoint. Works perfectly until I load Windows. Problem started after I plugged in the mouse (had used it before on this system -- m305 and had used an older Logitech on this system for years). It didn't respond (the mouse), so I decided to reboot. From that point on, touchpad, keyboard and mouse are not functional once Windows loads. Keyboard works fine in bios and the XP recovery console (chkdsk /p /r didn't resolve issue). Restore did not resolve issue. Uninstalling software didn't work. Reinstalling the software didn't work (I have a tablet, so the built in touch screen with Wacom pen still works -- so I everything else works, if slow to type using the on-screen keyboard and pen.) See a perfdisk error in the eventvwr that didn't occur before the problem. Ran virus checker and nothing. A few places suggested that unchecking a box about power options (allow pc to disable to save power) solved their issues, but I don't have that option -- but I do have a setpoint tab that I think indicates setpoint software is the cause (besides the fact that it happened right when I plugged the usb connector in). I suspect I have to reinstall Windows from scratch and not looking forward to it. Anyone from logitech ever monitor these forums to offer suggestions?