05-19-2011 03:28 PM
I recently got a new Dell desktop computer that runs Windows 7 and I wanted to use the same keyboard and mouse I have been using for years. The mouse has a USB connector and the computer recognized it immediately but the keyboard has a PS/2 connection, so I ordered an adapter to use it as a USB. I plugged it into the usb port and the computer will not recogize the Logitech keyboard. Dell had a keyboard for the computer but i prefer the Logitech one as it is just plain easier and more comfortable for me to use.
I downloaded the SetPoint application and the PS/2 button wasn't available so I assume that it had been installed. I went through the Device Manager to try and install it as well but no luck.
I really don't want to go out and buy a new keyboard, prior to this it's worked great but I am really miss having it because it was so comfortable to type with.
Any help would be very much appreciated
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05-20-2011 09:00 AM
Hello Susan 1455;
Thank you for posting your issue on our logitech Community Forums.
It is unfortunate to hear of your situation however, if the keyboard did not come with a PS/2 to USB converter when you purchased the keyboard then buying one after the fact will indicate that the keyboard was not equippied to work with a USB connection.
Hope this sheds light on your issue.
05-23-2011 06:27 AM
Unfortunately, the news was not what you had hoped for but you are welcome