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Logi Nu
Librarygrape
Posts: 3
Registered: ‎01-18-2009

Wireless Interference Between Logitech (1) Keyboard/Mouse Combo and (2) Headset/Mic

I bought a two wireless Logitech items a couple months back: (1) a wireless Keyboard (Wave) / Mouse (LX8) combo and (2) a Wireless USB headset (headphones + mic). 

 

I bought both items because they are both Logitech so I figured they wouldn't interfere with each other.  I was wrong.  

 

When I have the headset unplugged and off, the mouse/keyboard works fine.  However, when I have the headset on, the mouse especially becomes very buggy, with the pointer becoming jagged and my mouse clicks not registering.  Sometimes it causes issues for the keyboard as well.

 

I am shocked that two wireless products made by the same company would be interfering with one another.  Is there anything you can recommend to prevent this interference from occurring?

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Wireless Interference Between Logitech (1) Keyboard/Mouse Combo and (2) Headset/Mic

Hi:smileyhappy:,

 

Please try reconnecting the mouse/keyboard. If it is possible, please check if this problem also occurs on a different computer.

Logi Nu
Librarygrape
Posts: 3
Registered: ‎01-18-2009

Re: Wireless Interference Between Logitech (1) Keyboard/Mouse Combo and (2) Headset/Mic

That's the most helpful response available?  Of course I've tried reconnecting the hardware and uninstalling and reinstalling the software/drivers.  This issue still occurs on a different computer as well.

 

Please let me know if there is anything I can do.  

Logi Nu
Librarygrape
Posts: 3
Registered: ‎01-18-2009

Re: Wireless Interference Between Logitech (1) Keyboard/Mouse Combo and (2) Headset/Mic

I have also tried: restarting my computer, clicking on the "Connect" buttons on the mouse and keyboard, and yelling at the devices.  None of which works.
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: Wireless Interference Between Logitech (1) Keyboard/Mouse Combo and (2) Headset/Mic

Hi:smileyhappy:,

 

There might be a hardware issue involved here. Please contact Customer Support for further assistance with this problem.

Logi Nu
whitefish
Posts: 1
Registered: ‎05-04-2010

Re: Wireless Interference Between Logitech (1) Keyboard/Mouse Combo and (2) Headset/Mic

I recall that the keyboard works at 2.4 GHz. You may want to try another set of wireless headphones that work at 5.8 GHz or 900 MHz.