10-19-2006 06:49 AM
The receiver is not recognized on my desktop, on my laptop it's recognized just fine. They are both running Windows XP Professional 2002 SP2. They are both completely up to date with patches, I checked them both last night.
When I plug in the receiver to my desktop this is what happens.
1. It's immediately recognized as 'USB Receiver' then windows prompts me to let it go online to search for new drivers or not - I've tried all options here.
2. It then fails to find any suitable driver stating that installation of this hardware has failed and that it might not function properly.
3. In my Device Manager I can see 'USB Receiver' with a yellow exclamation indicating that installation of the device has failed.
4. I've gone so far as 'forcing' the driver to the below 'USB Human Interface Device' (I would have started with USB Composite device, but it's not presenting that as an option when I select Universal Serial Bus controllers.
5. I have 'uninstalled' the device from my Device manager and gone through this same process dozens of time now at least.
This is in contrast to my laptop.
1. The receiver is recognized as a USB Composite device (which makes sense...keyboard,mouse,etc)
2. It installs drivers for the composite device recognition then proceeds through several others...USB Human Interface Device, HID-compliant device, HID-compliant consumer control device, HID Keyboard Device, HID-compliant mouse, etc.
3. Installation completes, I can connect my devices.
4. Only after going through all these steps did I begin to see any metion of a 'USB Receiver'
I have had a very similar issue with a webcam a few months ago which still is not recognized and installed properly. I've resorted to having to use the keyboard and mouse vial ps2 connetions...ugh. I surely need them to work over USB because I have a USB based KVM switch for home which does me no good with my desktop not recognizing. Any help is so muchly appreciated.
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