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Logi Nu
barbsmart
Posts: 2
Registered: ‎02-17-2011
0
Accepted Solution

Y-J420 Wireless Keyboard stopped functioning

Hi

 

My 2 yr old son pressed the connect button on the receiver a gazillion times this afternoon . Now the keyboard won't work. The mouse works, but not the keyboard.

 

I changed the batteries. No luck.

 

I tried reconnecting many times. No luck.

 

I tried the Microsoft Fire Drill -- rebooting the computer. No luck.

 

I tried the <Ctrl><Alt><F12> <Connect> <Connect> <Esc> thing I saw in one post. No luck.

 

My receiver is connected by USB.

 

M/N: Y-RJ20

         RT7R04 V:5XTW

P/N: 867223-0100

         128991-501 A

S/N: MCT24712685

 

Pls help.

 

Thx.

 

Barbs

 

Logi Nu
barbsmart
Posts: 2
Registered: ‎02-17-2011
0

Re: Y-J420 Wireless Keyboard stopped functioning -- WORKING! - Woo Hoo!

I got the keyboard working. I had seen something about draining the capacitor on one Support Community posting. But, the link to the instructions didn't go to the right place, so I wasn't sure how to do it. Anyway, this is what I did:

 

* Took out batteries

* Taped space bar down for 30 minutes

* replaced batteries

* followed normal connection process

 

Voila!