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richiericardo
Posts: 2
Registered: ‎07-30-2011

mk550 keyboard & mouse combo

When typing,  the letters don't show on screen right away and sometime characters are droped.

What could be the problem.

Support Specialist ★★★★
jc1990
Posts: 4,392
Registered: ‎08-02-2012

Re: mk550 keyboard & mouse combo

Hi richiericardo,

 

Does this happens when you have a lot of application running? Have you installed any new software lately? Does the mouse also experience any delay? Have you change the batteries?

 

Please try the steps listed in the links below:

 

Please give this a try.

Kind regards,

Camacho
Support Specialist

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Logi Nu
richiericardo
Posts: 2
Registered: ‎07-30-2011

Re: mk550 keyboard & mouse combo

yes i have tried all these things . i can't tell with the mouse but keyboard fails to print what is typed in a correct responce.

Support Specialist ★★★★
jc1990
Posts: 4,392
Registered: ‎08-02-2012

Re: mk550 keyboard & mouse combo

Hi richiericardo,

 

In this case, I highly recommend that you please place a call to our Logitech Phone Support center to see how we can help.

Kind regards,

Camacho
Support Specialist

If a reply adequately addresses your technical issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.

Logitech

Support Home Page | Downloads | Contact Support | Manuals | Warranty | Check Rebate Status
All opinions written here are my own and do not necessarily reflect the views and opinions of my employer.