Logi Tech Lounge

[lisa0721]

My cooling pad has suddendly stopped working on both of our macbooks (Lion OSX), but works fine on our Windows PC (just to test if the pad was broken or not).

I could see it stop working on one mac, because it would be indicative of a possible hardware failure, but both macbooks at the same time?

Any ideas for troubleshooting?   (aside from the obvious..get a new cooling pad and hope it keeps working..)

Thanks!!

[Cintech]

Hello lisa0721,

The Logitech Cooling Pad N200 does not distinguish between operating systems as it uses the USB port for power only. The only explanation that I think of is a power management setting may have been changed. I suggest contacting Logitech Customer Care for your region.

http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/25944/section/troubleshoot/crid/930/lt_p...

Best Regards,