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Logi Nu
LUCY48
Posts: 1
Registered: ‎01-07-2013

Video Connection Problem

Caller and Receiver both using Logitech Webcams, Vid HD software, Windows XP and GMail. Caller makes call, Receiver answers and can see caller. Caller cannot see receiver. Does not mattter which party initiates the call. Party that can see call cannot see anything in the small video window which is normally self.

 

Would Gmail video and chat software conflict or is something else going on ?

Logitech Employee
enation815
Posts: 152
Registered: ‎05-20-2009

Re: Video Connection Problem

Hello LUCY48,

 

Please take a look at the faq # 11733. If you continue to have problems please contact Vid support.

 

enation815