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Logi Nu
Skallsen
Posts: 1
Registered: ‎05-07-2012
0

Choppy video with both C920 and C270

Running a Windows based PC with 1.7GHz processor and 1.87GB RAM.  When I run the video through the Logitech software, the video is fine.  However, when I move to the Vid HD or GoToMeeting and activate the webcam i get a choppy video with green and red through the feed.  I've checked the upload/download speeds of the PC and speeds are testing at acceptable rates.

 

any thoughts out there?

 

Support Specialist
jam0209
Posts: 226
Registered: ‎03-31-2010
0

Re: Choppy video with both C920 and C270

Hello Skallsen ,

 

When using the webcam and get a choppy video it means your computer does not meet the minimum requirements. For video call or conference it requires at least 1 mbps upload and download speed of the internet connection and minimum speed of 2.4 GHz Intel® Core™2 Duo processor.  If your computer has these specification then there should be no problem using the webcam for video calls.

 

 

james0209

Support Specialist

      
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