08-08-2011 08:01 PM
Sorry, but I have gone through your forums and others and none deal with my router, and i'm reluctant to change settings based on suggestions given for other routers.
Recently purchaced a Linksys E1500, and now Logitech Vid gives me "Firewall Error #12", though it actually does work fine every now and then. I have gone through Norton 2011 and checked that the firewall isn't blocking the program. If you could give me some suggestions or point me in the right direction it would be greatly appreciated.
08-09-2011 06:34 AM
Error #12 can be a firewall or router issue on either your end or your contacts end. Please try calling the vid demo by adding email@example.com to your friends list. If your call to the vid.test demo is successful then the issue is on the other end. However if you still get error #12 with the vid.test please take a look at faq #11771.
If you in fact need help configuring you Linksys router for SIP try their support group for assistance.
If you are still having problems connecting you may also try contacting Vid Support for more assistance.