Logitech Vid

[shelben]

While installing my webcam C615 on the "Invite your friend" screen, It requests my user name and password. I have entered it several times. I realize it may be case sensitive. Still will not accept it.

It says email and password not recognized Error 1. I have put a check allowing HD to access my account.

My account is with AOL. I also have Mozilla Foxfire. My bank needs me to go thru Mozilla to bring up AOL. Don't understand why.

My email address is [personal content edited]   Help.... Want to see my grandson and want him to remember grandma....

Thanks

[MCW]

Hello shelben;

There is a bug with the "Invite your friends" import feature in Logitech Vid HD. It has been reported to our engineering team. There is currently no estimated time for resolution available.

Please skip the import step and go the welcome screen. Then invite your friends one at a tme by clicking the "Add a friend" icon.

Thanks

MCW

[shelben]

Did add my friends one at a time and they cannot connect with me.

If I go directly to skype will I have any problems?

[MCW]

Hello shelben;

What is the precise behavior observed and specific error messages seen when your friends cannot connect with you?

Thanks

MCW