Logitech Vid

[ChetPT]

I use a Tascam US122 USB audio card, but logitech Vid does not see it as a playback device for audio.

The US122 is properly installed and is seen by my computer as the default playback device. 

[MCW]

Hello ChetPT:

Is your USB audio card plug into a hub? Or a USB port directly on your computer?

Exit Logitech Vid

If plugged into a hub, try connecting it to a known working USB port directly on your computer.

If already connected to a USB port directly on your computer, try disconnecting all non-critical USB devices so that preferably, only the audio card is connected.

Then launch Logitech Vid and click on My Settings>Application & Device Settings

Look at the field "Speakers"

If your USB audio card is not already selected by default, click the arrow at the far right of that field to see if it is listed. If so, select it, check the speaker volume level and click "Start Test".

If it is still not recognized, repeat the steps above but try other USB ports connected directly to your computer.

If you issue persists, we would suggest that you contact Logitech Support

Thanks

MCW

[ChetPT]

I am using windows xp sp3.

I am connected directly to board, not hub.

The only other USB devices connected at this time are a USB mouse, and the hub in the monitor.

Camera works fine with Skype using the USB 122 as the audio device.

Logitech Vid only sees the onboard  Realtek AC97 audio device, and the HDSP9652 ADAT1&2 device, but not the USB 122.

Skype sees all of the audio devices available, Logitech Vid only sees 2.

This is a logitech Vid problem. As Skype works fine, I will forgo the use of Vid for the time being. 

[MCW]

Hello ChetPT:

We understand your decision if you choose not to user Logitech Vid at this time. However, in instances such as the one your encountering where the device works in one messaging application but not another, might be a possible driver issue.

Does your Tascam US-122 have the latest drivers for Windows XP installed?

If yes, one step to consider would be to disconnect the audio card, un-install the drivers, reboot and re-install the latest drivers. Then connect the audio card when prompted. Then launch Logitech Vid and check the speaker settings.

If you don't have the latest drivers, you may be able to attain them from the manufacturer website Tascam US-122

Thanks

MCW

[ChetPT]

Thank you for the reply, I do have the most current drivers installed in this system.

It appears that Logitech Vid is only able to recognize 2 possible speaker drivers.

My system has 15 choices of playback due to the presence of the RME HDSP9652, however, Vid only sees the first of the RME device channels, it does not see the remaining 14 choices or the USB122.

Again, this is a Logitech Vid problem, not a driver issue on my computer.

I use multiple audio software programs including Sony Sound Forge, Sony DVD Architect, Sony Vegas, Skype, all of them have no problem seeing the audio card chocies. Only Logitech Vid is having the problem.