05-06-2012 07:31 AM
I keep getting this message when attempting to link to my family...
We apologize for the inconvenience, but we are experiencing technical difficulties at this time. We are aware of problem and are actively working towards a solution.....
I have been out of service for about 4 days when the heck is this going to be fixed????
05-07-2012 07:21 AM
Please follow the steps below to get your Vid application back on track:
Turn off the power to your computer, modem and router. (if the modem or router does not have a power switch unplug the power adapter)
Restore power to each device one by one in the following order.
1. Restore power to your modem and wait for the lights to cycle (about 2 min)
2. Restore power to your router and wait for the lights to cycle. (about 2 min)
3. Restore power to your computer
4. After the computer is fully booted launch Logitech Vid HD.
Please contact Vid support if you continue to have problems.