Logitech Vid

[remkovandokkum]

What can cause CPU use go to 100%. It cripples the performance of Logitech Vid.

before i had CPU Usage around 70%. nothing changed in my setup.

All software is up to date. Win XP ProSP3

Logitech Vid  6.0.6904

Logitech Webcam Software 12.0.1280.0000

Logitech QuickCam Pro 9000

Message Edited by remkovandokkum on 08-13-2009 04:28 PM

[MCW]

Hello remokovandokkum;

While you are experiencing this issue, please do the following:

Launch windows task manager

You may do this by pressing and releasing the following keyboard keys simultaneously<ctrl><alt><del> 

Click on the "applications" tab 

Make sure that no other application besides Logitech Vid are running. If the are, click on that task and then click the end task button at the bottom of the page. 

Click on the "processes" tab.  

In the processes tab, click the CPU column header so that it sorts that column starting with the process using the most CPU %. 

Place a call to a contact in Logitech Vid 

Make a note of all the processes using CPU % and how much they are using. Also make note of the total CPU % usage

If you see a process that is not Logitech Vid that is using a considerable amount of CPU usage and it is not an important windows service/process, click it and then click end process in the lower right corner.

Exit Logitech Vid and launch it again

Place a call to a contact

Monitor the processes again in task manager make note as you did before

If your issue persists, what were the processes and relative CPU %'s for them in both cases?

Thanks

MCW

[remkovandokkum]

There are no other process using CPU%

Logitech Vid is the only programm running at 90%

I tried uninstall - clean boot - clean instal. nothing changed

Where before logitech vid used 70% CPU or less.

If i do a format c:

install a clean win xp pro sp 3

a clean install of logitech vid  ''lws100.exe''

will that get me back to normal CPU% for sure.

or are there other external factors that are involved.

I don't like to try a lot of things.

i want't logitech vid to work at normal CPU%, and then don't make any change to the computer, and keep using it.

[MCW]

Hello remkovandokkum;

Generally, if CPU usage is excessive and no other applications or processes are the cause it is due to drivers.

First look for updated logitech camera drivers

Next look for updated sound card and video card drivers if the camera driver update did not solve the issue for you.

Thanks

MCW

[remkovandokkum · Accepted solution]

add remove software - un-installing/removing lot of unnecessary software got me back to normal CPU% Usage. around 60%.