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ineedhelpplease
Posts: 1
Registered: ‎06-05-2012
0

Why is my logitech webcam not HD?

It's the logitech c525 and it said it's on HD 720p but in fact, the quality is worse than my old microsoft lifecam. How do i fix this? If i can't then I'm just going to have to return it

Logi Team
enation815
Posts: 152
Registered: ‎05-20-2009
0

Re: Why is my logitech webcam not HD?

Hello ineedhelpplease,

 

Since you posted in the Vid forum I am assuming you are using the Vid application. Please take a look at the system requirements to make sure you are ok there. Also take a look at the faq # 18219 that shows the optimum settings for making a HD video call.

 

If you are not using Vid and your cam is not giving you HD quality in general, please contact Logitech Support for assistance.

 

enation815