Mice - Bluetooth

[FrankDenton]

I ran into the same problem today. The Bluetooth Mouse worked like a charm for about 2 days. I assumed that the batteries went low (Sheesh, I had a optical that the batteries lasted like 3 months!) Then the light went amber, and nothing moves. I searched HELP for any listing of light indicators (What is AMBER?) and there is a flashing Exclamation mark in my taskbar over black batteries saying my batteries are low.

I am running Vista on a decent Toshiba laptop. Nothing I do on the computer or the mouse changes that amber light (other than removing the batteries).

I was so HAPPY that I could use a mouse without cables or connectors to USB ports, etc. This mouse was a DREAM COME TRUE!

I don't want to return it; I have SO MUCH CONFIDENCE in LOGITECH that I threw the package away. Doh!

[drapsag]

First I answer why I complain here in this forum:

Because the helpdesk of logitech can't do anything. They said to return the product, that was the only resolution..... So I did, and I got a brand new one. But gues what? Same problems.....


I want my money back, but logitech won't accept that this mouse is a bad product.

[sssputnik]

Although the Broadcom update 5.1.0.4200 for XP made some improvements on the desktop, every game (not only 3D) was still unplayable, something like directinput going crazy for the redundancy of dummy input devices (the notebook touchpad, and a 'phantom' mouse installed with Bluetooth stack) attached to the same USB hub as the Bluetooth 2046 receiver. That (probably an IRQ sharing issue) could be a standard situation for notebook owners.

After trying new Setpoint 4.40 (over 4.24) nothing changed about the lag.
Then i found somewhere on the web people recommending that vertical sync on 3D/games must be turned off, in the video card general settings: now most of the critical lag jumps have disappeared, games are a little more playabe but the control is still not precise as required by first person shooters.

I know, notebook+bluetooth mouse is not the ideal combo for gaming, but i think something still could be improved:
1. My antenna is not broken or defective, getting the signal at 2m distance, but the USB emulation driver results in appending too many conflicting devices to the same USB hub. Logitech could try a workaround in the next Setpoint driver to bypass the stack.
2. I could change my default branded batteries, supposed as partially exhausted even at the first try.

Now i'm going to play with fps (frames/sec) settings on any game, and i'm about to install Broadcom newest driver (if btwinitialupdate.exe is not working, check the anycom ftp site for XP and Vista beta versions also); Setpoint, actually not useful to me, was removed.

Please someone able to play without problems with BT mouse reporting here his success!

[Yahya]

buy.com accepted my return and they sent me another one... this time I haven't encountered same problem, it works fine! once more, I see that buying from a reliable seller is best warranty... thanks buy.com