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Logi Nu
potatoechips1
Posts: 4
Registered: ‎09-07-2008

CRAZY Nano!!! Can't Drag Scrollbar!

I purchased my V450 Nano Laser Cordless Mouse for Notebooks in August. The thing worked fine until about a week ago.

I have Vista on my laptop, and have not installed any mouse software. I have no problems with other wireless mice with this laptop.

Here are the problems I've encountered:

1. Say I have logitech.com opened on my browser, whenever I click on the address bar to type in another URL, it opens up another logitech.com tab for me. I can't type anything on the address bar.

2. Since yesterday, I can't use the mouse to drag the vertical scroll bar.

3. Whenever I visit a site or open a document/file folder with horizontal and vertical scroll bars, the scroll bars move all the way down and all the way to the right. If I try dragging it back to the top and to the left, it just snaps back. This makes editing a file impossible.

4. Can't use scroll down selection boxes...for example, I can't click on drop-down boxes like the "Go To..." box in this forum to make selections. It just flickers when I click on the drop-down box.

And on my taskbar, I can't click on the language bar to switch from typing English to typing Chinese. And I can't right click on it either.

5. Saving a file using Save As, I try to type in my file name, if I type the letter A, it scans through ALL the file names that starts with the letter A on my laptop nonstop. It loops.

Please help!!! Thank you
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: CRAZY Nano!!! Can't Drag Scrollbar!

Hi:smileyhappy:,
 
Does this happen if SetPoint is not installed?
Logi Nu
potatoechips1
Posts: 4
Registered: ‎09-07-2008

Re: CRAZY Nano!!! Can't Drag Scrollbar!

SetPoint has never been installed on the laptop.
Logi Legend
rlowens
Posts: 6,594
Registered: ‎05-22-2006

Re: CRAZY Nano!!! Can't Drag Scrollbar!

Sounds like some stuck keyboard keys (down arrow, maybe others). I don't think it is the mouse that is the problem. Try the mouse on another system to check it.

-Richard L. Owens, author of the uberOptions mod for SetPoint. Unlock the options of your SetPoint-controlled device! mirror
Logi Nu
potatoechips1
Posts: 4
Registered: ‎09-07-2008

Re: CRAZY Nano!!! Can't Drag Scrollbar!

[ Edited ]
The keys are fine. When I plug my Microsoft wireless mouse and another Logitech wireless mouse in to test, no problem whatsoever.

And I just unplugged the Nano's receiver and I'm now using the touchpad (which is quite annoying), everything works properly. When I plug the Nano back in, the problems come back.

Message Edited by potatoechips1 on 09-08-2008 07:25 PM
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: CRAZY Nano!!! Can't Drag Scrollbar!

Hi:smileyhappy:,
 
Please check if your Nano causes similar symptoms on a different PC.
Logi Nu
potatoechips1
Posts: 4
Registered: ‎09-07-2008

Re: CRAZY Nano!!! Can't Drag Scrollbar!

Ok, I'll have my brother test it out on his computer.
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007

Re: CRAZY Nano!!! Can't Drag Scrollbar!

Hi:smileyhappy:,
 
If you experience similar problems on another system, please e-mail Customer Support to process a warranty replacement.