11-21-2008 01:36 PM
I've had this style mouse ever since the MX500 and loved the shape. I bought a MX518 several years ago, and eventually replaced it with a G7 a little over a year ago which has been my favorite mouse to date.
About half a year ago, however, my G7's left click button stopped working properly. I will click and hold the button, but it will be glitchy like if I'm dragging and dropping something with the left click it will randomly unclick/reclick even though I still have the button held down. Sometimes it would even doubleclick even though I was just single clicking. This made using the G7 more of a pain than a pleasure, so I just went back to using my MX518 and never got around to getting the G7's problem taken care of. Now I'm having the same problem with my MX518's right click, and I think its time I find out what exactly I can do to get these mice (or at least the G7) fixed.
I have my online invoice from newegg for the G7 (bought it 3/2007) but I can't even remember where I bought the MX518 from. Is it possible for me to return one or both of these mice to be fixed? Are either of them still under warranty?
11-21-2008 09:18 PM
Intel Core 2 Quad Q9450 @ 3.2ghz
G Skill F2-8500CL5D-8GBPK/184.108.40.206
Corsair 850TX 850watt
ASUS Xonar DX
WIN7 Ult 64bit- Black WD6401AALS 2x640GB 32MB RAID 0
11-21-2008 10:19 PM
hey i have to happily report that the logitech rma procedure was awesomely easy. i only called about the G7 but maybe ill call about the mx518 too. even though i ripped the sticker off the bottom of the G7 they still said they'd take it back (the sticker was coming up on the edges and messing up the smoothness of the omuse so i ripped it off,b ut still gave them the # on the recharger unit).
anyway i must say.. awesome business model for being totally straight up and understanding with the customer instead of giving me the corporate runaround. :-D