I just got a wireless laser remote from work. I just got the mouse and the reciever. I plugged in the reciever and the Laptop recognized the mouse but it doesn't mork. No movement at all. Just the touch pad on the laptop works. I went into the Control Panel and under mouse it says that the device is working but I get nothing. It is enabled but I can't disable the touchpad. What am I doing wrong?
What model mouse do you have? Did you install the driver software? If so, what version?
My guess is that you just need to re-connect the receiver and mouse. If your model has a Connect button on the receiver, press that and then the Connect button on the mouse. If it doesn't have a Connect button, you need to use the Logitech Connect utility that is installed with SetPoint.
-Richard L. Owens, author of the uberOptions mod for SetPoint. Unlock the options of your SetPoint-controlled device! mirror
I have looked at the bottom of the mouse and in the battery compartment and all it has is the dp/n number, the rating, the m/n number the p/n number and the s/n number as well as a ce number with patnent numbers
I don't have any other information. I did not get an installation CD just the reciever and the mouse.