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ammorgan
Posts: 2
Registered: ‎11-27-2008
0

Keyboard stops working occasionally after installing LX7 Cordless Optical Mouse

My mom's keyboard stops working occasionally since she bought this mouse and installed it.  Before there were no problems with her keyboard.

 

It is a Compaq computer with a 3200+ AMD Sempron processor, 512 mb memory, 100 gb hard drive, keyboard is the Compaq keyboard that came with the computer.

 

I tried checking the interrupt request for the keyboard and mouse but could only find the IRQ for the keyboard.

 

 Does anybody have any ideas what might be causing the keyboard to not work after the mouse was installed?

Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: Keyboard stops working occasionally after installing LX7 Cordless Optical Mouse

Hi:smileyhappy:,

 

Is the keyboard also a Logitech keyboard?

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ammorgan
Posts: 2
Registered: ‎11-27-2008
0

Re: Keyboard stops working occasionally after installing LX7 Cordless Optical Mouse

I believe it is.  It says Compaq on the keyboard but when you go into the hardware section it had it down as Logitech.  I'm no longer at my moms so I can't access her computer anymore, but I can pass along the ideas!
Support Specialist
CJChew
Posts: 6,545
Registered: ‎06-21-2007
0

Re: Keyboard stops working occasionally after installing LX7 Cordless Optical Mouse

Hi:smileyhappy:,

 

Please try plugging the mouse into a different USB port and see if that helps. Additionally, is the mouse itself functioning properly?