06-16-2008 03:53 AM
well, same problem here, and i already tryed/did everything.. desinstalled the software.. use mouse in other PC.. connect and disconnect.. use the connect utility.. change USBs and all the other things..
and still have the problem, mouse still lags/have breaks..
06-16-2008 09:03 AM
and i cannot imagine anyone having problems with logitechs customer service. its by far one of the best manus out there when you have problems.
my questions were answered within two days, and my replacement was shipped out within a week.
06-16-2008 09:54 AM - edited 06-16-2008 09:54 AM
I know what your support has been saying, and I'm positive it isn't the games or the software. Its your mouse! Was there just a really really bad year of them that you sent out? I'm willing to try a replacement, but judging from what I've been reading on this thread, its just a faulty product.
Who do I need to contact to try a replacement?
Message Edited by ruination on 06-16-2008 09:54 AM
06-16-2008 11:13 PM
06-17-2008 05:14 PM
06-18-2008 12:22 PM
06-22-2008 03:39 PM
06-22-2008 04:02 PM - edited 06-22-2008 04:02 PM
Quality assurance doesn't exist these days and I can tell you that first hand as a concept designer who's brought some 20+ products into production. Aesthetics matter, functionality and usability does not.
I'm under NDA and can't disclose (as much as I'd like to) the companies who's business practices are way way below par. But you can see my portfolio http://www.project1media.com for works have been released of contract.
So long as the products looks good and Logitech's minions are out there in abundance writing positive reviews, they'll keep selling this crap to the masses.
I expect my comment will be censored and deleted.
Message Edited by InTheCity on 06-22-2008 04:02 PM
06-24-2008 03:32 AM
I even went so far as buying A BRAND NEW one this weekend to see if it resolved the problem. Nope, EXACT same issues. Except this one's wheel SOMETIMES clicks into free-spin mode and back. My original mouse HARDLY goes into free-spin mode now.
I went and bought the G9 Laser and it's WORLD'S better. Wired is the way to go! No more lagging and sticking issues! Now I just need to return the MX Mouse and sell my old one.