Mice - Hardware

[jtyrone]

I have the exact same problem with my MX Revolution. It stutters when moving the mouse. I only use it under Windows ZP, not for gaming. I have reinstalled the software, and moved the location of the receiver to a different USB port. This is really getting infuriating. I purchased what was supposed to be the best mouse on the market at the time, and I have to say I truely hate this mouse. It also randomly twitches between freespin and steps on the wheel without warning. This seems to be a manufacturing problem as many other people have the exact same problem. Awaiting help from Logitech.

JT

[madadd]

Same problem. Built my new desktop and had this problem when i first put the mouse in. It's only once every 5-10min, but i dont think its the software cause I didn't install the software for a couple days. I thought the software would help, but now I think its a hardware/design issue.

[drewdoog]

ZQ. What set point did you install, and did you accept the updates?
I installed 4.3a, and agreed to an update.. this was right around the same time the mouse started stuttering.
it really doesnt make sense, because i had setpoint 4.0(dont quote me on this) on my old computer and it worked just fine.

Lets try to see what kind of things we can do to solve this issue.

Message Edited by drewdoog on 04-21-2008 12:05 PM

Well after doing some uninstalling/installing, the problem for me seems to be in the 4.3a firmware update.
i have no setpoint installed now and havent seen a lag or stutter in close to 9 hours.

Message Edited by drewdoog on 04-21-2008 07:29 PM

[Sardis1969]

I could barely get registered here because my mouse is acting so erratically...
This morning my mouse was working just fine, and has been for quite some time. Now, it's screwed. This is a $100 mouse. This is crazy. The funny thing is, THIS IS MY THIRD ONE!!!! I'm getting a bit po'd here.

So, here's the deal...I'm running Vista 32, and there is a wireless network in the house, which I've disabled to no avail. I've tried my mouse on multiple computers, to no avail...I've DRIVEN TO FARM COUNTRY AND PLUGGED IT INTO MY LAPTOP...TO NO AVAIL. And yes, this is the third time with the same product...

It's not the software, it's not the hardware, it's not that the air in BC is more humid than the air in China, it's not the software, I've tried it with and without...So, WHAT IS IT?

I sell alot of computers for clients, and I always recommend Logitech products, but I think it's time to look at some of the Razor mice...

Message Edited by Sardis1969 on 04-21-2008 08:39 PM

[drewdoog]

well what i thought fixed the problem didnt.
it went back to the stuttering.
it stutters mainly when something is loading... an image on a web page, a background program..
I have 3gb ddr2 and a quad core q6600, so i know that is not causing the problem.

I also recommend logitech products, but this mouse is very sketchy.. im going to call logitech tomorrow and ask them some questions.

seems like i have now lost friction free scrolling altogether!

Message Edited by drewdoog on 04-21-2008 09:15 PM

[eStatic]

I use my MX Revolution on a MacBook Pro, with WiFi always on. My OS X is up to date and I'm using the latest software from Logitech and I'm also experiencing problems with the mouse. It stops working, for under a second, every 3-10 minutes and this is really annoying.

I'm not sure, but I think I may have a problem with the battery too. After the mouse stayed in the dock for 4 days I removed it today and started using it, and after 5 hours one line in the battery indicator on the mouse was gone...

edit: I'm using the mouse on a Func Industries - sUrface1030 Archetype mouse pad.

Message Edited by eStatic on 04-22-2008 07:09 AM

[Mona]

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eStatic wrote:
I use my MX Revolution on a MacBook Pro, with WiFi always on. My OS X is up to date and I'm using the latest software from Logitech and I'm also experiencing problems with the mouse. It stops working, for under a second, every 3-10 minutes and this is really annoying.

I'm not sure, but I think I may have a problem with the battery too. After the mouse stayed in the dock for 4 days I removed it today and started using it, and after 5 hours one line in the battery indicator on the mouse was gone...

edit: I'm using the mouse on a Func Industries - sUrface1030 Archetype mouse pad.

Message Edited by eStatic on 04-22-2008 07:09 AM

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Which USB port is your receiver plugged into? Is the receiver plugged directly into the your system or through a KVM/Switch?

[drewdoog]

I just talked to them, and im getting it replaced under warranty.
I hope that they have found this common problem and have fixed it with the mouse i will receive back, because there is no other mouse that feels as good as the mx rev.

[eStatic]

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Mona wrote:

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eStatic wrote:
I use my MX Revolution on a MacBook Pro, with WiFi always on. My OS X is up to date and I'm using the latest software from Logitech and I'm also experiencing problems with the mouse. It stops working, for under a second, every 3-10 minutes and this is really annoying.

I'm not sure, but I think I may have a problem with the battery too. After the mouse stayed in the dock for 4 days I removed it today and started using it, and after 5 hours one line in the battery indicator on the mouse was gone...

edit: I'm using the mouse on a Func Industries - sUrface1030 Archetype mouse pad.

Message Edited by eStatic on 04-22-2008 07:09 AM

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Which USB port is your receiver plugged into? Is the receiver plugged directly into the your system or through a KVM/Switch?

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Directly into the MacBook Pro.

[Mona]

Have you tried using different USB ports also try reconnecting your mouse to the receiver using the MAC connect utility.